The series that follows a typical 12-hour shift with the paramedics of West Midlands Ambulance Service. Filmed during the autumn months as hospital waiting times rocketed and the pressures on the service increased, this series lays bare what life's really like on the front line at three ambulance hubs: Stoke, Stafford and Willenhall in the Black Country. On their way to a job, paramedics come across a road traffic accident that's only just happened. Two cars have collided, and a woman's sitting in the middle of the road in tears and breathing fast. Paramedics also treat a patient whose burst varicose vein leaves their kitchen like a crime scene, a baby who's struggling to breathe and has an irregular heartbeat, and a frequent caller who makes inappropriate sexual comments to an all-female crew. And a track-side suicide is a new and tragic experience even for the most experienced paramedics.
